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At Telcom Research, we know you are the
reason we are in business. Our longstanding commitment to safeguarding
your right to privacy is the reason for our reputation as a
leader in the protection of customer privacy. Any time you do
business with Telcom Research, or with anyone acting as an agent
on our behalf, you are protected by the rights and safeguards
contained in this statement.
Personal Information and Collection
Personal information is information about an identifiable individual. We collect information when communicating or
transacting business with you, and when providing you with products or services.
We also collect information about you from third parties that have the right to disclose such information to us.
Use and Sharing of Data
We collect, use, and disclose personal
information only for the following purposes, or others identified
to you at the time of collection:
- To establish responsible relations with you and provide
you with ongoing, quality service
- To understand your needs and preferences
- To recommend particular products and services to meet
your needs and determine your eligibility for certain other
products & services
- To develop, enhance, market, or provide products and services
- To meet legal and regulatory requirements
While our general policy is not to provide personal information
to any party outside of Telcom Research, there are certain limited
circumstances under which it is necessary for us to do so. When
we do provide personal information to third parties, we provide
only that information that is required under the particular
circumstances. That information is used only for the purpose
stipulated and is subject to strict terms of confidentiality.
Employees of the companies to whom we may provide information
must adhere to our privacy standards. These third parties may
include:
- An agent acting on behalf of Telcom Research
- A collection agency
We may also provide personal information to Law enforcement
agencies and Emergency services in emergency situations or where
required by statute or court order.
For More Information
If you have questions or concerns
about your privacy, you can contact a customer service representative
:
by email at info@telcomresearch.com
or call 905-336-2450
or write to
Privacy Policy
Telcom Research
15-850 Legion Road
Burlington, ON
L7S 1T5
Canada
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